Privacy Policy ….

Privacy Notice and Data Protection Policy

Your privacy is very important to me and you can be confident when working Untangled Minds Counselling, that your personal information will be kept safe and secure and will only be used for the purpose it was given to me. This privacy notice tells you what I do with your personal information from the initial point of contact to the end of your counselling.

I follow the guidelines and regulations of the ICO around the storage and removal of client information, and any notes that I take during, or after, our sessions will be kept securely, in accordance with GDPR (General Data Protection Regulation).

I will keep session notes for as long as you remain in therapy and thereafter, for a period that complies with the BACP and my Insurance Provider, which is currently five years.

It may be necessary at times to share information with other agencies or professionals to support you. If I am approached, I will ask for your written consent to share information and will only provide the minimum information that is required by law. We will always discuss this to work together to support you.

If you ask me to write a supporting letter, I will need your written consent before doing so, and you will receive a copy of the letter before I send this.

By signing this agreement to begin working together, you are agreeing to my terms and conditions above.

Should you wish to discuss anything before signing, please contact me by telephone (07415 955198) or send an email to untangledminds@proton.me


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